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Domestic Shipping

  • The Park offers complimentary standard shipping and returns for all domestic orders

  • All orders will be processed and shipped within 3-5 business days.

  • Please note that orders are not shipped on weekends or holidays. 

  • Transit time varies 1-5 business days

  • We are unable to redirect shipments to a different address or cancel an order once it has shipped. For further assistance, please reach out to concierge@theparkfashion.com


International Shipping

  • The Park offers shipping options to select countries worldwide

  • All orders to these countries ship on a DDP (Delivery Duty Paid) basis by collecting all duties & taxes of the destination country at checkout. All prices are inclusive of applicable customs duties and taxes, and the price of the garment as it appears at checkout is the final price to be paid by the customer. The Park does not offer complimentary shipping for international orders at this time.

  • Orders are processed within 1-3 business days (excluding weekends and US Holidays) and all items will be shipped via UPS at that time. A tracking number will be sent to you once your order leaves our warehouse.

  • Please allow between 7-10 business days for your order to be delivered, which can vary depending on the destination country. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.

  • We are unable to redirect shipments to a different address or cancel an order once it has shipped. For further assistance, please reach out to concierge@theparkfashion.com


Lost and Neglected Packages 

  • It is the customer's responsibility to locate their package if they have entered an incorrect shipping address.

  • The Park is not responsible for packages that suffer damage during transit, are neglected, or become lost after delivery. This includes shipments that were undeliverable due to the recipient's absence and were subsequently not collected from the UPS Access Point, leading to their eventual disposal by UPS. It remains the customer's responsibility to track their package and stay informed of its status.