Returns & Exchanges

Return Policy

We want you to fall in love with your purchase from The Park. If you don’t, we will happily accept the merchandise for exchange or a full refund within 14 days of receipt.
Please note that any returns must arrive back to us in new and unworn condition with all original tags attached. 

How to Initiate a Return or Exchange

1. Contact Us: To begin your return process and generate your prepaid shipping label, please click here 

2. Pack Your Items: Carefully pack the item(s) in their original packaging to ensure they are protected during transit.

3. Ship Your Return: Drop off your return package at the nearest shipping provider promptly to make sure it reaches us within 14 calendar days from your original order’s shipping date.

4. Quality Inspection: Upon receipt, all returned items undergo a thorough inspection to ensure they meet our return criteria.

Refund Processing

After your returned item(s) have been received and passed our quality inspection, we will process your refund. Our team aims to complete this process within three business days of receiving your return. Please note that shipping costs will not be refunded, and it may take up to ten business days for the refund to appear in your account, depending on your payment provider's processing times.